Parts Sales Advisor

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The role of Parts Sales Advisor will involve you selling to agricultural businesses; whether they be existing, lapsed or new customers, where you will be required to identify and satisfy customer equipment requirements for parts across the full range of JCB, Kubota and Horsch machines for repair, service or maintenance. We pride ourselves on offering the best products and some of the best service response times in the industry.

The ideal candidate will have:-  

  • Relevant experience within the agricultural or plant industry
  • Have the ability to prioritize tasks and work well under pressure
  • Ability to get on with all different types of people in a pressurized environment
  •  Have a good understanding of the importance of excellent customer service and build a rapport with customers
  • Good working knowledge on Microsoft applications
  • Attention to detail
  • Flexible and positive with an outgoing approach to work
  • Friendly and approachable manner so you can assist internal and external customers
  • This is not a reactive order taking role, you must be comfortable selling and upselling in a pro-active manner face to face and by phone.

The job involves:

  • Taking enquiries from customers across phone and counter
  • Looking up and identifying parts
  • Promote and sell parts to meet customer needs
  • Be involved in proactive telemarketing campaigns
  • Supply service department with parts as required
  • Assist in keeping the parts inventory orderly and up to date
  • Receive and check incoming shipments
  • Build and maintain customer relationships
  • Be involved in inventory management, invoicing and other admin tasks.

In return you will receive:  

  • A competitive salary
  • Healthcare Cash Plan (company paid)
  • Contributory pension scheme
  • Life assurance - three times salary
  • 29 days of holiday
  • After 10 years service in the business you receive an extra week of holiday
  • JCB and in-house training

For more information or to apply for this role please click the apply button 


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