Client Relationship Manager
Lloyd’ Register (LR) Customised Assurance provides a range of farm assurance services to 25,000+ farmers and growers throughout the UK & Ireland, including training, assessment and certification for leading brands, as well as assessing compliance with bespoke environmental, wildlife and higher welfare schemes.
We are looking for a Client Relationship Manager that will be the face of LR to their accounts, working closely together to give mutual benefit from exceptional customer service. This pivotal role will work closely with the LR operations and technical teams and be primarily responsible for management of the requirements of key agriculture accounts. They will ensure that delivery of services is in accordance with scheme owner’s rules, contractual agreements and client KPIs. The CRM will monitor internal metrics on planning, delivery, quality and MI data to provide an early intervention for maintaining high standards to the client.
The CRM will have a sound knowledge of the leading farm/agri assurance schemes and first-hand experience of farm assurance, either through their current role or practical - being a member of a farm assurance scheme or representing a member at audit. This role requires excellent communications skills and the ability to influence across departments in order to deliver our clients requirements.
The role is required to visit client’s and LR’s UK offices, so flexibility and the ability to travel within UK and potentially abroad a must.
To apply for this role or for more information please click the apply button