Dairy Software Helpdesk Adviser & Trainer

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UNIFORM-Agri is Expanding!

UNIFORM-Agri – We are an international company that develops, sells and supports dairy management software for dairy farmers all over the world. Our aim is to provide our users the best dairy management software training and ongoing support. Our Company headquarters is based in Assen, the Netherlands and we support UK & Irish Dairy Farmers from our regional office in Somerset.

The Role - Dairy Software Helpdesk Adviser & Trainer
As we continue to grow our user base the UK team are looking to appoint a new dairy software helpdesk adviser and trainer to join our busy helpdesk team based at Sedgemoor Auction Centre North Petherton. The role will be a full-time office-based position; however, you will occasionally be required to attend shows and events away from the office. Salary is negotiable, depending on experience.

As part of the role, you will be required to answer customer questions on our Dairy Herd Management program and App. You will deliver structured online training for our users to make the best use of the program.

The ideal candidate must have good PC skills and ideally have some experience working with Dairy Farmers. That experience could be Veterinary, Cattle Nutrition, Breeding, Consulting or Milking Cows.

Your Responsibilities

- Serve as the first point of contact for customers, veterinarians or consultants seeking software support over the phone, online or via email on the Uniform program

- Deliver structured online training for new customers

- Work together with our network of international colleagues

- Help manage projects from their conception to delivery to customers

Key Skills

- Excellent PC Skills

- Time keeping

- Able to manage own workload

- Work as a team and individually

- Work to deadlines

What we offer:

· Bonus scheme after 12 months

· Pension scheme

· Great Customers

· Open and friendly working environment

Job Types: Full-time, Permanent

Salary: £20,000.00-£25,000.00 per year

To apply for this role or for more information please click the apply button 

Similar searches: Permanent, Administration, Dairy, Technical , Somerset