Service Engineer

Service Engineer
Location: Kelso
Salary: £15.50 + overtime
Contract Type: Permanent
Position Type: Full Time

We are looking for a skilled engineer to join our team in Alnwick. As a service engineer with Scot JCB, you will visit a variety of customer sites throughout the area to carry out maintenance, repairs and services on our customers machines to a high standard.
 
This is a fantastic opportunity to utilise and develop your engineering skills in a varied and exciting role. 
 
Who are we?
 
The Scot JCB Group is made up of Scot JCB, Scot Agri, SPS and SIA.
 
Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 17 depots from Fraserburgh in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.
 
Key duties and responsibilities:

  • Repairing and maintaining machines on customers sites as required to ensure conformance with manufacturer’s specification
  • Accurately completing all relevant paperwork daily on a laptop computer
  • Accurately ordering of your parts and working closely with the parts department.
  • Working closely with the service supervisor
  • Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturer’s specification and any regulations affecting their use
  • Ensuring that there is no deficiency or defect likely to affect the safe working of a machine – and notifying appropriate manager of any defective or unsafe equipment

The ideal candidate will have: 

  • Relevant experience and qualifications. City and Guild, NVQ or SVQ qualifications in Construction Plant Maintenance
  • Experience in construction plant, diesel engines, electrics, hydraulics, transmissions and fault finding using electronic diagnostic equipment
  • The ability to prioritise tasks and work well in a busy environment 
  • Great customer service skills and the ability to build rapport with our customers
  • Good IT skills 
  • A flexible and positive outlook with an outgoing approach to work

In return you will receive:  

  • 39-hour basic working week and competitive overtime rates:
          - Monday to Friday - time and a half for the first four hours after completing a normal working day, and thereafter double time until the completion of continuous working
          - Saturday - time and a half for the first four hours or until 12.00 noon, whichever occurs first, and thereafter double time
  • The opportunity to earn £1 more p/hour through our grading program
  • Average holiday pay to reflect overtime worked
  • Company van which can be used for private use in line with HMRC guidance
  • Laptop, phone, uniform and overalls
  • Healthcare Cash Plan (company paid – value of £1000)
  • Employee Assistance Programme (access to 6 free counselling sessions)
  • Contributory pension scheme
  • Life assurance - three times salary
  • 30 days annual leave, increasing by 1 day for every 2 years’ service up to a total of 35 days
  • Option to buy/sell up to 5 days annual leave per year
  • JCB in-house training

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