Service Manager - Agricultural Machinery: Kent

Are you a seasoned ag machinery service manager seeking a new challenge? Or maybe an experienced ag machinery service technician ready to transition to the next level of your career? Do you aspire to work with a reputable dealership specialising in market-leading ag machinery brands? If so, we're keen to speak with you.

Our client, an established regional dealership with a broad portfolio of tractors, agricultural and groundcare machinery, is seeking to appoint a Service Manager to lead a growing team of 11 technicians across the business. You will have a proven background in the service of agricultural, construction and/or horticultural machinery and, ideally, will have successfully managed people in a previous role. You will also bring familiarity with P&L management and reporting.

What your 'day-to-day' will look like:

  • Lead on the efficient running of the service department
  • Oversee and organise service schedule
  • Develop dealership's service management and profitability capabilities to help strengthen their service business  
  • Manage and report on departmental P&L to senior management
  • Lead on professional development of service staff
  • Communicate effectively through multiple channels internally and externally
  • Ensure excellent levels of customer service and satisfaction
  • Liaise and build relationships across the customer base
  • Oversee retail, internal and warranty invoice, WIP management
  • Understand and implement current and future H&S regulations

What you will possess:

  • Knowledge of agricultural, construction and or horticultural equipment would be advantageous
  • Previous management experience or supervisory is desirable
  • Familiarity of profit/loss management and reporting
  • Excellent communication skills
  • Can remain calm under pressure
  • Be organized and have the ability to multitask efficiently

What you can expect:

  • Competitive salary + profit related bonus
  • Company vehicle
  • Professional development opportunities

To apply:

Please email your CV and covering letter to

For more information and an informal confidential discussion please call:

Jon Handley on DDI: 01885 485522

De Lacy Executive will upload your CV to our database and retain some data about you in order to process your application. More information about our processing activities can be found at Please be assured that all contact is treated in complete confidence and your details will not be passed to a third party without your prior permission.

Please note that this advertisement is not a job description and you should satisfy yourself about the full details at interview.

De Lacy Executive is an Approved member of the Recruitment and Employment Confederation, which promotes high standards in recruitment practice, and is registered with the Information Commissioners Office. De Lacy Executive complies with all relevant data protection legislation.

Similar searches: Permanent, Machinery / Service / Technician, Technical , Kent