Skip to main content

This job has expired

You will need to login before you can apply for a job.

Trainee Parts Advisor

Employer
Scot JCB
Location
Glenrothes
Salary
Competitive Salary
Closing date
31 Aug 2022

View more

Trainee Parts Advisor
Location: Glenrothes
Salary: Dependant on experience
Contract Type: Temporary
Position Type: Full Time
Closing Date: Wednesday 31 August 2022

 
The role of Trainee Parts Sales Advisor will involve you learning and develop your skills in selling to Agricultural businesses; whether they be existing, lapsed or new customers, where you will be required to identify and satisfy customer equipment requirements for parts across the full range of JCB machines for repair, service or maintenance. This will involve both ‘in house’ and ‘online training’.  This role is a 2 x year fixed contract with the hope to extend when the individual becomes a fully Trained Parts Sales Advisor.
 
Who are we?
The Scot JCB Group is made up of Scot JCB, Scot Agri, SPS and SIA.
Scot JCB has been supplying and servicing JCB machinery throughout Scotland and the North of England for over 60 years. We sold our first machine in 1956 and have grown into a highly specialised machinery distribution company operating through a network of 17 depots from Fraserburgh in the North East of Scotland to Carnforth in Lancashire. Scot JCB is the largest JCB distributor in the UK and we pride ourselves on providing our customers with world class service.

The role involves:

  • Taking enquiries from customers across phone and counter
  • Looking up and identifying parts
  • Promoting and selling parts to meet customer needs
  • Proactively expediting parts not arriving from suppliers on time
  • Being involved in proactive telemarketing campaigns
  • Supplying the Service Department with parts as required
  • Assisting in keeping the parts inventory orderly and up to date
  • Receiving and checking and putting away incoming shipments
  • Picking and packing
  • Building and maintaining customer relationships
  • Being involved in inventory management, invoicing and other admin tasks.

 The successful candidate will have:

  • Interest / Experience within the Agricultural industry
  • The ability to prioritise tasks and work well under pressure
  • Ability to get on with all different types of people in a pressurised environment.
  • Work as part of a team
  • Ability to communicate well.
  • A good understanding of the importance of excellent customer service and building rapport with customers
  • Good working knowledge on Microsoft applications
  • Attention to detail
  • A flexible, positive, and outgoing approach to work
  • A friendly and approachable manner so you can assist internal and external customers
  • This is not a reactive order taking role, you must be comfortable selling and upselling in a pro-active manner face to face and over the phone.

 In return you will receive:

  • 39-hour basic working week and competitive overtime rates:
    - Monday to Friday - time and a half for the first four hours after completing a normal working day, and thereafter double time until the completion of continuous working
    - Saturday - time and a half for the first four hours or until 12.00 noon, whichever occurs first, and thereafter double time
  • Rota based overtime to cover the opening hours of the business
  • Average holiday pay to reflect overtime worked
  • Parts bonus scheme
  • Healthcare Cash Plan (company paid – value of £1000)
  • Employee Assistance Programme (access to 6 free counselling sessions)
  • Contributory pension scheme
  • Life assurance - three times salary
  • 30 days annual leave, increasing by 1 day for every 2 years’ service up to a total of 35 days
  • Option to buy/sell up to 5 days annual leave per year
  • JCB in-house training

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert