Area Field Manager (Devon/Cornwall border)
- Employer
- National Milk Records PLC
- Location
- Devon/Cornwall border
- Salary
- £29,858.37 per annum
- Closing date
- 20 Oct 2022
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Job Details
The Role:
To be responsible for within the Devon/Cornwall border:
- Territory Management
- Management of staff and resources to provide recording and health testing services to our customers.
- Recruitment & Training
- Area Co-ordinator (Where applicable)
- Existing Customers
- Building and maintaining customer relationship
- To develop sales of additional services & testing
- Account management
- Self-employed Milk Recorder / Sampler service providers
- Acquisition
- Adherence to Service Level Agreements
This role will be salaried and will be home based. Your weekly hours will be flexible to allow early morning starts and milking patterns of customers. This will cover from Monday to Friday, to fit the needs of the business totalling your contractual 37 hours per week.
Essential Key Skills & Requirements:
- A graduate, HND or equivalent in agriculture or relevant commercial experience
- Ability to manage a team and ensure motivation and engagement
- Farming experience and knowledge of the dairy industry
- Time management skills
- Effective communication skills
- Ability to work flexible hours
- Self-motivated with a positive, enthusiastic attitude
- Full current driving license
- Ability to work effectively within a team and add value
- Strong attention to detail ensuring accuracy in work produced
- Fully PC literate
- To be located within the area
Preferred Skills & Requirements:
- On Farm software experience
- Milk Recording / sampling experience
- Problem solving skills
- Sales experience
- Account management
Key Responsibilities:
- To be responsible for the delivery of service to defined performance standards for your allocated herds
- To on board new customers and ensure the retention of NMR customers
- To effectively manage the self-employed milk recorders and samplers on a day to day basis in line with Service Level Agreements
- To undertake acquisition and training of self-employed Individuals
- To recruit, manage and support the employed Area Coordinator on a day to day basis (Where applicable)
- Managing customers’ subscription / accounts e.g.
- Correct service provided Vs Invoicing
- Requesting of credits
- Overdue debt
- Sales of additional services & testing
- Achieving revenue levels in accordance with budgets set
- Territory performance reporting and analysis of results with an appropriate action plan
- Lead generation
- Handling and resolution of customer complaints
- Health & Safety compliance
- Co-ordinate Herd Competitions (Where applicable)
- Promote NMR and assist at local and national events e.g. shows and farm walks
- Milk Recorder / Sampler monthly payments
- To maintain effective knowledge of NMR products and services including the wider industry
- To work closely with the team to ensure high quality service and continued business development
- To participate in additional projects as and when required
- To maintain accurate and timely records on the Customer Relations System
- Driving will be a significant aspect of your role
Company
About Us
It’s an amazing time for you to join the NMR team as we continue to enhance and progress our business. Since its formation in 1997 and subsequent flotation in 2006 as a plc, NMR has grown and developed into an integrated service provider, working for farmers and milk buyers, as well as being an independent source of data for advisors including vets, farm consultants and breed societies. Our Strategic Plan and Core Values are embedded in our organisation and are the framework of the daily activity. The NMR Group today is structured around four revenue streams with the passion and investor support for growth:
- Milk recording
- Disease testing
- Payment testing
- Genomic testing
Working for us
Working at NMR is so much more than just a job! We offer a wide range of career opportunities, particularly to those who are attracted to the ever-changing and modernising farming industry. Our teams are dedicated in providing high levels of value and customer service. We do this by both retaining our existing experienced people and by attracting and developing the next generation people. As an employer, we are committed to providing opportunities to:
- Maximise your potential contribution to the business
- Be involved at every level within the business
- Undertake personal and professional development
- Consistently receive a good employee experience
- And without doubt, you’ll be part of a caring, welcoming, and friendly team, who have the ability to make a real difference.
Our Values
We pride ourselves on demonstrating our values of Can Do and Collaborative, Expert and Accountable, Open and Purposeful of which all make us Trusted
Our Benefits
We pride ourselves on looking after our people and we offer competitive benefits which include:
Annual Leave – 25 days’ holiday in addition to statutory days. After three years’ service, we give an additional day for people’s birthday.
Benefits Website – Available to all and is designed to save employees money. The categories include; My Car, My Health, My Home, My Money, My Legal Matters, My Lifestyle, My Shopping and My Travel.
Auto Enrolment Pension with employee contributions of up to 4.5% and company contributions of 4%. The pension scheme runs through salary sacrifice.
Group Life Assurance - Iif enrolled in the pension, people are also entitled to Life Assurance where a nominated beneficiary will receive a lump sum pay out, based on your basic salary in the event of your death whilst in service.
Making a Difference Award - Recognition scheme with the chance to thank or congratulate a colleague for going the extra mile. Based on our new values. Each month a winner receives £150 in their salary.
Share Incentive Plan - A monthly plan that gives the option to buy NMR Partnership Shares up to the value of £150 each month. The shares are purchased from pre-tax salary, giving tax savings as well as an investment plan.
Cycle to Work Scheme - Salary sacrifice scheme to help purchase a bicycle from Halfords for travelling to work. Payments are taken from salary before PAYE and NI over a 24-month period.
EAP - Programme with AVIVA offers information and support on a wide range of topics, affecting employees at work or at home, with the aim of helping people lead and a maintain a healthy lifestyle. These services are free, confidential and easily accessible - 24 hours a day, 365 days a year.
https://www.nmr.co.uk/about
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